Crusader Community Health

Prestigious Priestess 6 months ago

The receptionist are rude and provocative to negative patient experience the Dr is never there the medical assistanta are rude and accusatory towards patient the central scheduling department input false information and this is a unprofessional degagatory and defaming of patience practice.

Heather Goodman 7 months ago

I’m writing this because I want Shameka White PA-C to know how much she was genuinely appreciated by both patients and staff. She consistently treated people with kindness, patience, and respect, and she truly listened to concerns rather than rushing through appointments. Her compassion and professionalism made a real difference in the experience people had when seeking care. Providers like her are rare, and anyone who has the opportunity to work with or be treated by her in the future will be very lucky. I hope she truly knows this.

Nena Ware a year ago

Where do I start? How about from the moment you walk in you are made to feel uncomfortable because both receptionist don’t smile don’t greet you & are just straight rude & cold. (mind you on a sunny day there is a glare on the window in front of them & you can’t see their faces as to know which one of them said it’s OK to walk forward) so when you look at them, & you say which one of you just said as your walking forward & they roll their eyes at you then they put their hand up! If you ask questions, they are very dismissive & will not help you. Their solution is everything is to call the call center to get information. Why do you have a physical locations if you have to call a call center to get information?! Secondly, I was told that the online portal would be a better way to communicate to my doctor from the rude receptionist, I sent a message twice did not get a response until three weeks later! Then I go in because I have an appointment. They tell me my appointment was canceled. Nobody called me. Nobody sent me an email. Nobody sent me a message on the online portal. I was trying to ask the receptionist questions & she tells me that she can only reschedule me at a different l

Corin Mertz a year ago

I disagree with the negative reviews about this location. The receptionists are friendly, especially when you treat them kindly. I have always had a dr here that listened to my concerns and helped me. Stop in and talk to a few employees you will see that this location IS somewhere you want to come for general practice medical care. 😁

Christian Miner a year ago

Doctor White is a terrible physician assistant. In a clinic where you’re supposed to feel safe. She made my mother feel extremely unsafe and got upset with her for not accepting medication that she did not want to take. She should be fired and removed. As a part of a minority it’s ridiculous she treated her of a lower class BEING a minority. And the front desk white woman was also very cruel. Assuming my mother needed an interpreter. Unfortunately racism is still very real and it shows.